Done for you CRM migration service: 50/50 pay, refund

The done-for-you migration page now states how you pay and what you get. You pay 50% before the migration starts and 50% after you sign off on the report, and a full refund is part of the offer. You can read the terms on /services and book the free 30-minute call from the same page.

What changed

The /services page now shows the payment terms in three places: the top of the page, step 1 of the process, and the FAQ. The wording is the same each time: "You pay 50% before we start and 50% after you sign off on the report."

Four items were added to "What you get":

• A dedicated consultant. One consultant from Craftt runs your migration from the first call to your sign-off.
• A project plan. You get it after the call: what moves, in what order, and on which dates.
• A shared channel for updates. It is a Slack channel or an email thread. Craftt posts progress at every step and answers your questions there.
• Full refund. Craftt refunds the full fee and deletes every record the migration created in your new CRM.

The "Who it is for" block also changed. One card now reads "Any data volume". There is no minimum. The price depends on how many records you move, and it starts from $1,500. You get the final price after the call, and it also depends on the objects you move.

How to use it

1. Open /services and press Book a call.
2. Join the free 30-minute call. Tell Craftt your current CRM, your new CRM and what must move.
3. Wait for the price and the project plan. Craftt sends both after the call.
4. Pay the first 50%. The migration starts after that.
5. Open your new CRM and check the sample records against your source. You approve the sample or ask for changes.
6. Keep working in your old CRM while the full migration runs. The page states 1–2 working days from the approved sample to the finished migration.
7. Read the report. It lists what moved, what did not and why, and record counts per object before and after. Sign off, then pay the remaining 50%.

If something in your new CRM does not match the report, Craftt fixes it at no extra cost.

What it does not cover

• No fixed price on the page. The page gives a starting price ("From $1,500") and no table. The final price comes after the call.
• The first 50% is due before work starts. If you want to check data before paying anything, self-serve Shuttio gives a free sample of 50 records per object.
• The refund removes what the migration created. Craftt refunds the full fee and deletes every record the migration created in your new CRM.
• The turnaround is counted from the approved sample. The call and your sample review come before it, and the page says the sample review takes as long as you take.

FAQ

Can I still do the migration myself? Yes. Self-serve Shuttio stays available. You do the mapping, the sample review and the full run in the app. The page links to it with "Start a migration yourself".

Is there a minimum number of records? No. The page says "Any data volume. There is no minimum." The price depends on how many records you move.

Is my data handled the same way as in self-serve? Craftt runs your migration on the same pipeline as self-serve Shuttio, with the same encryption of credentials and the same rollback. A data processing addendum is available on request. Read the security page and the DPA.