Nutshell to Attio migration
Shuttio moves accounts, contacts, leads and products from Nutshell into Attio, with notes, tasks, meetings and calls. It is free at any record count. It starts with a free sample of every object you tick (5% of your companies, contacts or deals, 10 to 1,000 records, picked at random, with their linked records), so you read the result in Attio before the full run, and a rollback removes what it created.
- Can I move Nutshell to Attio?
- Yes.
- What moves:
- Accounts, contacts, leads and products, with notes, tasks, meetings and calls.
- What doesn't:
- The request limit; Quotes, invoices and competitors; Emails and file attachments; and 6 more, each with its reason.
- Price:
- Free at any record count, the sample and the full run.
- How long:
- A free sample first, then the full run as one background job with live progress. The time depends on your record count and on Nutshell's API request limits.
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- Moves
- 4 kinds of record, plus notes, tasks, meetings and calls
- Doesn’t move
- 9 things, each with the reason
- Connect
- Nutshell: An API key, not a sign-in. Attio: OAuth
- Price
- Free at any record count
Where each Nutshell object lands
Read from the code that runs the migration. Source column names are shown as the source reports them.
| Nutshell object | Lands in | Standard fields |
|---|---|---|
| Accounts | Companies |
|
| Contacts | People |
|
| Leads | Deals |
|
| Products | Its own object, or the one you already have with that name |
|
Every other property is created as an Attio attribute and shown on the Fields step. A record matches on email (people) or domain (companies) and is updated in place, so running it twice never leaves two of anything.
Notes, tasks, meetings, calls, emails, files, owners and lists
| Kind | How it moves | What happens |
|---|---|---|
| Notes | Yes | On the record each note was attached to; an edited note updates on a later run. |
| Tasks | Yes | Linked to their records. |
| Meetings | Yes | Meeting participants are carried by name only, so no new people are created. |
| Calls | Yes | Activities whose type is a call or phone call, with their time, agenda and any transcription (Nutshell stores no length, direction or outcome beyond the start and end). Into Attio's Phone calls, or a note when the workspace has not allowed activities or the call has no migrated person. Every other activity type moves as a meeting. |
| Emails | No | Shuttio reads no emails from Nutshell. They stay there. |
| Files | No | Shuttio does not read Nutshell file attachments for this source. Files stay in Nutshell. |
| Owners | Yes | Deal owners and task assignees, matched to an Attio member by email. |
| Lists | No | Shuttio reads no lists from Nutshell. |
Deal pipelines and stages
Shuttio reads every Nutshell pipeline (stageset) with its stages in Nutshell's order; a retired or draft pipeline is kept for the leads still in it. Nutshell keeps won and lost in the lead's status, not in a stage: won carries over as won, lost and cancelled as lost, and open and pending stay open. Each lead takes the pipeline and stage it is in. One pipeline becomes Attio's Deal stage. With two or more you choose on the Fields step: a list per pipeline, or a stage field per pipeline. Switch Pipelines off on the Options step and the names land in text fields instead.
Your own fields
| Nutshell field type | Created in Attio as |
|---|---|
| Text | Text |
| Number | Number |
| Currency | Currency |
| Date | Date |
| Date and time | Date and time |
| Checkbox | Checkbox |
| Dropdown | Select, with the source's options |
| Multiple selection | Text: the values are joined into one text value |
| URL, email or phone | Text: a URL attribute cannot be created through Attio's API |
A field you added yourself arrives as a new Attio attribute of the type above. The Fields step lists every field before anything is written, and you can rename, skip or point a field at an attribute Attio already has.
9 things that don’t move
Each has a reason. You would find them on day two, so they are here on day zero.
The request limit
Doesn't moveNutshell publishes no request limit, so Shuttio keeps to three requests at a time with a short gap, waits when Nutshell asks it to, and pauses the run, to resume where it stopped, if Nutshell keeps refusing. Custom field values are read one record at a time, so an account with many records and many custom fields takes longer.
Quotes, invoices and competitors
Doesn't moveShuttio does not read Nutshell quotes, invoices, competitors, forms or audiences. They stay in Nutshell.
Emails and file attachments
Doesn't moveShuttio reads no emails or file attachments from Nutshell. They stay there.
Products attached to a lead
Doesn't moveThe product catalogue moves; the lines of products and quantities on each lead do not.
Notes, tasks and activities that name no lead, contact or account
Doesn't moveThere is no record to attach them to, so they are counted in the run's report and not moved.
Records outside your reach
Doesn't moveAn API key sees only what its user may see. Use a user who sees everything you want to move.
Emails, unless you tick them
Doesn't moveLogged emails from HubSpot and Pipedrive land in Attio as a Logged emails activity on their records, but they start unticked: Attio's mailbox sync may already show the same mail, and with both ticked it appears twice. Without the Attio connection's activity access, each email is listed as a skipped row rather than written as a note.
Files over 50 MB and linked files
Doesn't moveFiles up to 50 MB are uploaded to the record they were attached to, when the Attio connection has the file scope (an older connection is asked to reconnect). A larger file, and an entry that is a link rather than a file, is listed on the run as a failed row and not copied.
Goals, invoices, payments, carts and other commerce or admin records
Doesn't moveThey track billing and internal targets rather than customer relationships, and Attio has no object shaped for them. Pipelines and stages already arrive as each deal's status.
How the move runs
- 1
Pick the pair
Choose Nutshell as the source and Attio as the destination.
- 2
Connect both ends
Nutshell: An API key, not a sign-in. Create a key in Nutshell under Setup, API keys, then paste it with the email you sign in with; Shuttio checks it before saving anything and deletes it 14 days after the migration finishes. Attio: sign in with Attio (OAuth).
- 3
Choose the objects
Tick what to move. Each row shows where the object lands in Attio. Nothing is written yet.
- 4
Review every field
Rename a field, skip it, or point it at a field that exists. When a field goes into an existing field, the step warns you that values on matched records are overwritten, and counts the fields concerned.
- 5
Start the free sample
Shuttio picks the sample at random: 5% of your companies, contacts or deals, 10 to 1,000 records, picked at random, with their linked records. A deal in the sample still finds its company, because every object takes the records linked to the ones already picked. Lists and files move with the full migration. You open the result in Attio.
- 6
Run the full migration
One click moves the rest, free. Pause, resume and cancel work while it runs.
- 7
Check the report, then move new records
The Records tab lists every source record as moved, updated, skipped or failed, with the reason, and downloads as a CSV. Move new records brings over the records created in Nutshell after the migration started.
Price
Free at any record count. The sample, the full run, Retry and rollback cost nothing.
Nutshell to Attio with Shuttio or by hand
Against a manual CSV export: a CSV is one object per file and a record export has no notes, tasks or meetings in it, so a deal's company is a column you match by hand and its notes, tasks and meetings are not in the file. Shuttio reads Nutshell through its API, creates records first and links them second, matches records already in Attio instead of duplicating them, and lists every record's outcome. If you only need one object's fields and no history, a CSV import is enough, and Shuttio runs those free into Attio too.
Questions
How much does a Nutshell to Attio migration cost?
Free at any record count. The sample, the full run, Retry and rollback cost nothing. Attio is the destination, so there is no per-record price.
What does the free sample move?
5% of your companies, contacts or deals, 10 to 1,000 records, picked at random, with their linked records. Lists and files move with the full migration. It is a real write into Attio, so it can be rolled back.
What does not move from Nutshell to Attio?
The request limit; Quotes, invoices and competitors; Emails and file attachments; Products attached to a lead; and 5 more. Each has a reason on this page.
Can I undo the migration?
Yes. Rollback deletes the records, notes, tasks, meetings, files and list entries that the sample or the full run created, in reverse order, from a ledger. A record that already existed in Attio and was updated in place stays, and the values it overwrote are not restored; the Fields step warns you before the run.
Does it change anything in Nutshell, and what about records created while I migrate?
Shuttio only reads from Nutshell. It never writes to it. After the full run, Move new records moves the records created in Nutshell after the migration started. Edits to records already moved are not copied.
What does it need from Nutshell, and how long does it take?
The email you sign in with and an API key from Setup, API keys in Nutshell. A key sees only what its user sees, so use a user who sees everything you want to move. Nutshell publishes no request limit, so Shuttio keeps to three requests at a time, waits when Nutshell asks it to and pauses the run, to resume where it stopped, if Nutshell keeps refusing. Custom field values are read one record at a time, and Nutshell sends no record totals for most lists, so a large account takes longer and the count is known only as the run goes. The key is stored encrypted and deleted 14 days after the migration finishes.
Move Nutshell to Attio in a free sample first.
Nothing is written to your new CRM until you have reviewed the objects and fields, and every CRM migration starts as a free sample: 5% of your companies, contacts or deals, 10 to 1,000 records, picked at random, with their linked records.